My loyalty

To join our loyalty programme, go to your customer account and select the My Loyalty section. You can then choose to join our loyalty programme free of charge by ticking the box and clicking Join.

You earn 3% cashback on the value of your orders, but only on orders delivered to mainland France.

By choosing to join the My Loyalty program free of charge, you’ll enjoy a range of benefits:

1 – You’ll earn euros in your reward pot with every order delivered to mainland France (3 per cent of your order value is credited to your reward pot in euros within 30 days).

2 - You’ll receive a voucher every year on your birthday.*

3 - You can take part in our many competitions to be in with a chance of winning countless prizes all year round.

4 - You’ll enjoy special offer days when you’ll have access to exclusive discounts.

*subject to you being subscribed to our newsletter

To build up euros in your reward pot, all you need to do is place an order. For every new order delivered to mainland France, you’ll earn 3% of the value of your products in your reward pot (excluding promotional items and delivery charges, within 30 days of your purchase). For example, if you place an order totalling 100 euros (the total value of your products, excluding promotional items and delivery charges), you’ll receive 3 per cent – or 3 euros – in your reward pot.

You can use your reward balance on the website or in-store.

Online: Simply add your items to your basket. Then go to your basket and click on ‘use’ if you’d like to deduct your reward balance from your items and reduce the total amount of your order, you’ve well and truly earned it!

In-store: Simply ask to have your reward balance deducted when you’re at the till, and show a valid ID.

To view the balance of your reward pot, go to your customer account and select the My Loyalty section. Your reward pot balance and transaction history will be displayed there.

The accumulated euros will be credited to your account within 30 days of placing your order.

Once credited, the accumulated euros are valid for 12 months. For example, if you place an order on 1 January 2024, 3 per cent of the total order value will be added to your reward balance within 30 days. These reward euros can be used online or in-store for 12 months from the date they are credited.