Questions/Answers

You have 30 days from the date the parcel was dispatched to return any items that do not suit you.

Returned items must be new, unworn, in their original packaging with the labels attached, and in perfect condition.

No returns will be accepted if the items returned have clearly been used or damaged, and such use or damage renders the items unsuitable for sale.

Returns are at the customer’s expense, unless there has been a packing error on our part or the item is faulty.

For hygiene reasons, we do not accept returns of underwear, swimwear or cosmetics.

We work with the brands’ official clearance stockists or intermediaries. We buy up the brands’ end-of-line stock or unsold items, which enables us to offer such competitive prices.

All our products are genuine and sold in their original boxes or packaging!

Please note that in the event of returns due to transport-related damage, we may need to replace the original box or packaging (in exceptional cases).

Once your order is placed, you have 30 minutes to cancel it from your customer account in your order summary.

If you have any questions, feel free to contact our customer service at +33 2 51 20 87 09 from Monday to Thursday, 9:00 a.m. to 6:00 p.m., or Friday, 9:00 a.m. to 5:00 p.m.

Once your order is placed, you have 30 minutes to cancel it from your customer account in your order summary.

If you have any questions, feel free to contact our customer service at +33 2 51 20 87 09 from Monday to Thursday, 9:00 a.m. to 6:00 p.m., or Friday, 9:00 a.m. to 5:00 p.m.

We cannot exchange returned items. Once we receive your return, we will process the refund for your item(s). If you would like to order a different size, feel free to contact us by email or phone to take advantage of free shipping on your next order.

The following message appears on the right side of your cart at step 1: Do you have a promo code? Just click on it and copy-paste your code in the designated box. Don't forget to confirm for the discount to be applied!